The article discusses the importance of the "good doctor" in medicine and the impact of its absence. The author deals with how medicine changes when there is a lack of a doctor with a personal approach and human empathy. The article does not include statistics or study results. The author points out that technological progress and standardization can lead to the loss of personal contact between doctor and patient. How such a change affects quality of care and patient satisfaction is discussed. The author emphasizes that values such as empathy, trust and personal approach are difficult to measure, but necessary for quality medicine. The article does not include specific recommendations or research results.