The EMA office is closed from 18:00 on Monday 22 December 2025 until 08:30 on Monday 5 January 2026. This period includes public holidays. Outside of office hours and on public holidays, the EMA helpline can be called. The information advises of limited access to services during this interval. Working hours will resume on 5 January 2026 at 08:30. The closure applies to the Christmas and New Year holidays. Contact is also available outside normal hours.